Refund policy

Thank you for shopping with us at BekkZee!

We are committed to ensuring that you are satisfied with your purchase, and we understand that sometimes you may need to return an item.

 Return Policy

• If you need to return an item, please contact us within 14 days of receiving your order
• To be eligible for a return, the item must be in its original condition, unused and in the original packaging
• Custom printed products cannot be returned unless there is a manufacturing defect or error on our part
• Shipping costs for returns are the responsibility of the customer

 Refund Policy

• If you are not satisfied with your purchase, we offer a full refund within 14 days of receiving your order
• To be eligible for a refund, the item must be in its original condition, unused and in the original packaging
• Custom printed products cannot be refunded unless there is a manufacturing defect or error on our part
• Shipping costs for returns are the responsibility of the customer

 Digital Product Refund Policy

• Due to the nature of digital products, we are unable to issue refunds or replacements. So please choose carefully before purchasing
• If you experience any technical issues with a digital product, please contact us for assistance and we will do our best to assist you

 Please note that we do not accept returns or refunds for the following:

• Sale or clearance items
• Personalized or custom orders (unless there is a manufacturing defect or error on our part)
• Digital products
• Items that have been damaged or altered by the customer

 If you have any questions about our refund and returns policy, please do not hesitate to contact us.

We appreciate your business and strive to provide you with the best shopping experience possible.